FlexiPrep Return, Refund and Cancellation Policy

Doorsteptutor material for competitive exams is prepared by world's top subject experts: get questions, notes, tests, video lectures and more- for all subjects of your exam.

Returns for Physical Books and Postal Courses

Returns are not accepted. Before ordering carefully check all the sample material. For queries or concerns please contact us before placing the order. Contact: 📞 +91-999-800-8851 (also WhatsApp & Signal), 📧 contactus@flexiprep.com.

Cancellations & Refunds for Online Courses

FlexiPrep provides refunds only if each of the following conditions is met:

  • Your order value is worth Rs. 2000 or more.

  • Refund is initiated within 24 hours of placing the order.

  • FlexiPrep has a reasonable belief that information has not been used.

Contact: 📞 +91-999-800-8851 (also WhatsApp & Signal), 📧 contactus@flexiprep.com.

Good Standing of Account

Accounts and subscriptions on FlexiPrep are for personal use only. If our systems detect that your account login details (username and password) have been shared or compromised, we would automatically lock your account. If your account is locked please contact us for help. Contact: 📞 +91-999-800-8851 (also WhatsApp & Signal), 📧 contactus@flexiprep.com.