NCERT Class 10 Social Science Economics Solutions: Chapter 5-Consumer Rights Part 3

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Question 12:

Match the following.

Match the Following (Q)
Match the following (Q)

Availing details of ingredients of a product

Right to safety

Agmark

Dealing with consumer cases

Accident due to faulty engine in a scooter

Certification of edible oil and cereals

District Consumer Court

Agency that develops standards for goods and services

Consumers International

Right to information

Bureau of Indian Standards

Global level institution of consumer welfare organisation

Answer:

Match the Following (A)
Match the following (A)

Availing details of ingredients of a product

E. Right to information

Agmark

C. Certification of edible oil and cereals

Accident due to faulty engine in a scooter

A. Right to safety

District Consumer Court

B. Dealing with consumer cases

Consumers International

F. Global level institution of consumer welfare organisation

Bureau of Indian Standards

D. Agency that develops standards for goods and services

Question 13:

Say True or False.

  1. COPRA applies only to goods.

  2. India is one of the many countries en the world which has exclusive courts for consumer redressal.

  3. When a consumer feels that he has been exploited, he must file a case in the District Consumer Court.

  4. It is worthwhile to move to consumer courts only if the damages incurred are of high value.

  5. Hallmark is the certification maintained for standardization of jewelry.

  6. The consumer redressal process is very simple and quick.

  7. A consumer has the right to get compensation depending on the degree of the damage.

Answer:

  1. COPRA applies only to goods. (False)

  2. India is one of the many countries en the world which has exclusive courts for consumer redressal. (True)

  3. When a consumer feels that he has been exploited, he must file a case in the District Consumer Court. (True)

  4. It is worthwhile to move to consumer courts only if the damages incurred are of high value. (True)

  5. Hallmark is the certification maintained for standardization of jewelry. (True)

  6. The consumer redressal process is very simple and quick. (False)

  7. A consumer has the right to get compensation depending on the degree of the damage. (True)