The Types and Advantages of E-Commerce: B2B, B2C, C2B and C2C (For CBSE, ICSE, IAS, NET, NRA 2022)

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Types of E-Commerce

Types of E-Commerce

B2B (Business – to -Consumer)

Companies doing business with each other such as manufacturers selling to distributors and wholesalers selling to retailers.

B2C (Business-To-Consumer)

Business selling to the general public typically through catalogs utilizing cart software.

C2B (Consumer to Business)

  • Consumer posts his project with online and within hours companies review the consumer՚s requirements and bid on the project.
  • C2B empowers consumers around the world by providing the meeting ground and platform for such transaction.

C2C (Consumer to Consumer)

  • There are many sites offering free classifieds, auctions, and forums.
  • Individuals can buy and sell things to online payment systems like pay bill.
  • The eBay՚s auction service is a great example of where person-to-person transactions take place every day since 1995.

Other Categories of E-Commerce Are

  • G2G (Government-to-Government)
  • G2E (Government-to-Employee)
  • G2B (Government-to-Business)
  • B2G (Business-to-Government)
  • G2C (Government-to-Citizen)
  • C2G (Citizen-to-Government)

Advantages of E-Commerce

Advantages of E-Commerce

Wider Choice

  • Help of computer networking system, business units can operate at the national as well as global level.
  • Businessmen also get a wider market for their products and services.

Improved Customer Services

  • Suppliers of goods and services can offer a wide range of services to the customers, before & after sales such as
    • information about products,
    • guidance for use,
    • Responding to customers quarries about quality usefulness of the product, etc.

Quick Response to Customer Need

  • In e-commerce business transaction takes far less time as compared to normal process of buying and selling.
  • Producer cut short distribution channel and supply product and services directly to consumers.

Cost Saving and Price Reduction

  • There is substantial cost saving in business transaction.
  • There is no need to display goods in showrooms or keep large stock in go downs.
  • In the business employees required is less.
  • Cost of operation naturally comes down.

Market Information

  • Access to market information available through the internet.
  • It enables business concerns to identify varied customer needs and produce new goods and better services accordingly.

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